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Track Your Order

Tracking FAQ

Use your Order ID and email to track your order. If you do not see any update, do not worry as your tracking might not have updated yet as it takes several days for an update to come in.

If you do not know your Order ID, it will be in an order confirmation email you received earlier. Your Order ID will start with #PT

If you have any questions, please ALWAYS email us FIRST: instead of raising a dispute in PayPal. Disputes only slow down the support process for you.